G-28, Notice of Entry of Appearance as Attorney or Accredited Representative

Purpose of Form :To provide notice that an attorney or accredited representative of a religious, charitable, social service or similar organization will appear before U.S. Citizenship and Immigration Services on behalf of a person involved in a matter before USCIS.Number of Pages :3Edition Date :04/22/09; (09/26/00 also accepted)Where to File :With the application or petition being submitted.Filing Fee :$0Special Instructions :You should install the latest version of Adobe Acrobat Reader to make best use of the fillable features of this form.

Although Form G-28 contains an ‘N’ designation indicating that previous versions will not be accepted, USCIS has decided to extend the grace period for accepting previous versions of Form G-28 while the agency further refines the form.  USCIS expects to complete that process soon.  In the interim, USCIS will not reject filings accompanied by older versions of the form until further notice.

Important Lockbox Filing Tips:

  • Read and follow all form instructions for fees, filing location, and eligibility requirements.
  • If hand writing your application, ensure all entries are neat and legible.
  • When entering information on your application or petition, be sure to keep your information within the box or space provided.
  • Use black or blue ink only. Do NOT use highlighters or red ink on your application as they may make your materials undetectable when scanned.
  • Ensure that you are using the correct edition of the form. The correct edition is always available for FREE download at the top of this page.
  • Ensure that printed forms do not have the data fields grayed out. Information entered into grayed-out data fields will not be detected by the machine scanners.
  • Ensure that you provide all required supporting documentation and evidence.
  • Ensure that the supporting documents written in a language other than English are accompanied by an English translation.
  • Be sure to sign your application.
  • Be sure that you mail all pages of the application.
  • If you must change your form, we recommend that you begin with a new form, rather than trying to white out information. Our scanners may see through the white correction tape or fluid and make your form incorrect, possibly leading to processing delays or rejection.

Fees

  • Be sure to enclose the correct fees.
  • We suggest that you use a separate check or money order for each application in the package and biometric fees.  If a single check is submitted for multiple applications and one of the applications must be rejected, then all applications will be rejected.  The Lockbox can not accept overpayment and make partial refunds.
  • Note that the requirement for biometrics fees varies depending upon your age and the benefit for which you are applying. Ensure the biometric fees submitted are correct based upon age and benefit.

Customer Service

  • If your form is rejected and you don’t understand our explanation or disagree with that determination, please write to Lockboxsupport@dhs.gov before you re-file.  We will respond quickly to your concern.  Please include the form type, receipt number(s), and the applicant name and mailing address in your inquiries.  We specifically ask that Alien Numbers (A-numbers) NOT be included in email, as email is not a secure means of communication.
  • Lockboxsupport@dhs.gov can answer questions regarding applications and petitions which are pending acceptance or rejection at the Lockbox, and those which have been rejected.  Once your application has been accepted, the Lockbox has no information on the adjudication status. After your application or petition has been accepted by the Lockbox, if you have questions about the status of your pending application or petition, contact USCIS Customer Service at (800) 375-5283 or visit our website, www.uscis.gov, and use the InfoPass system to make an appointment at your local USCIS office.
  • Requests to withdraw an application or petition must be addressed to the office adjudicating your application or petition.
  • Requests to send files to a different office must be made to the office holding your file.  Call USCIS Customer Service at (800) 375-5283 to determine where your inquiry should be sent.
  • The Lockbox does not process refunds.  Information about refunds can be found by visiting our website and typing Refund Request in the Search box in the upper right hand corner of the homepage.

What Not to Send to a Lockbox Facility

  • Only applications with fees or fee waiver requests should be sent to any Lockbox.
  • The following items are examples of items that should not be mailed to any Lockbox:
  1. The Lockbox does not accept additional evidence submitted in response to a Request for Evidence (RFE) or a Notice of Intent to Deny (NOID).  Send all documents and information requested through a Request for Evidence (RFE) or Notice of Intent to Deny (NOID) to the office requesting the information.
  2. The Lockbox does not process changes of address.  Please see our website for more information on Change of Address.

 

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